FlexServicePro

At TMLS India PVT LTD, we are committed to revolutionizing the loan acquisition process for individuals and businesses across India.

Contact Info

4TH FLOOR, 412, Shiven Square, NR BLUE LIFE, Adajan, Surat, Surat, Gujarat, 395009
care@flexservicepro.com
+91 97253 14225

Privacy & Policy

At TMLS India PVT LTD, safeguarding the privacy of our users is paramount. This Privacy Policy outlines the types of data and information we collect about you, how we use it, with whom we share it, and how we safeguard and protect it.

In the course of our operations through this website, we collect personal information from various sources, including:

  • Information you provide, such as applications or other sources including your name, address, marital status, employment details, assets, and income;
  • Information about you, your accounts, holdings, and transactions that we receive from you or others, such as account custodians, brokers, financial service firms, banks, etc.

We are committed to addressing privacy concerns and our privacy practices apply globally. This policy encompasses all information related to TMLS India PVT LTD’s business activities worldwide and all information handled by TMLS India PVT LTD related to other entities with whom we interact. It also covers all IT and communication facilities operated by or on behalf of TMLS India PVT LTD.

This Privacy Policy applies to the security and use of TMLS India PVT LTD's IT equipment and information, including email, internet, voice, and mobile IT systems. It applies to all TMLS India PVT LTD Users, Clients, and employees (referred to as ‘individuals’).

Subject to arbitration, only the courts and tribunals of Surat, Gujarat, will have exclusive jurisdiction for any disputes arising out of or relating to the Loan Documents. This clause does not limit any right of the Lender to commence legal action or proceedings in any other court or competent jurisdiction. The Borrower and/or Guarantor consent to such jurisdiction.

How TMLS India PVT LTD Manages and Protects Your Personal Information:

TMLS India PVT LTD does not sell or trade personal information about current or former clients to third parties. We may disclose your personal information as necessary to:

  • Process, administer, or enforce a transaction you request or authorize;
  • Process or service a financial product or service you request or authorize;
  • Maintain or service your account with us or another entity.

We may also disclose your personal information for everyday business purposes to organizations providing consulting, technology, or other services to us under confidentiality agreements; to authorized representatives such as attorneys, trustees, or family members; to regulatory agencies; or as permitted or required by law.

Access to your personal information is restricted to our employees and authorized third parties who need it to provide services or maintain products. We have implemented administrative, technical, and physical security measures to protect your information, complying with Indian laws. These include computer safeguards and secured facilities.

What TMLS India PVT LTD Can Do With Your Personal Information:

We may use your personal information collected or provided to us for the following purposes:

  1. Considering any application for an account or service;
  2. Carrying out our business functions and activities;
  3. Collecting amounts owed to us, including enforcement actions;
  4. Exercising rights and fulfilling obligations under agreements with you;
  5. Complying with laws, including those related to money laundering, terrorist financing, bribery, corruption, tax evasion, and fraud;
  6. Administering and monitoring services provided to you;
  7. Providing information about our services or those of third parties you may find interesting, including by post, phone, and electronic message. You may opt-out by informing us in writing.

Sharing of Personal Information with Third Parties:

TMLS India PVT LTD does not sell, trade, or otherwise transfer personally identifiable information to outside parties, except to trusted third parties who assist in operating our website, conducting our business, or servicing you, provided they agree to keep the information confidential. We may release information when necessary to comply with the law, enforce our policies, or protect rights and safety. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

Security and Confidentiality:

The protection of your personal information is important to us. We follow industry-standard security practices and internal procedures to prevent misuse and data leakage. Despite our efforts, no transmission method or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. Please contact us at info@flexservicepro.com to report any security vulnerabilities or data breaches.

Our employees have access to information on a "need-to-know" basis and are subject to confidentiality obligations.

Data Accuracy:

Personal data must be accurate and up-to-date. You should ensure that the data we hold is correct and relevant. We will correct or delete inaccurate data promptly. It is your responsibility to verify the accuracy of personal data at the time of collection and periodically thereafter.

Limit of Liability:

We are not liable for any confusion or damage resulting from your actions or omissions related to the content viewed or accessed. While we aim to provide uninterrupted access to our website, we do not accept liability for any interruptions or delays. Our total liability for damages related to the service or information provided will not exceed the amount you paid for the service related to your claim.

We are not liable for any loss or damage to your files or for consequences related to changes, restrictions, suspension, or termination of your service. These liabilities apply even if remedies fail their essential purpose.

Usage of Advertising ID:

When using our application, we may automatically record your Google Advertising ID (for Android) or Advertising Identifier (IDFA for iOS), collectively referred to as "Mobile Advertising IDs," for advertising or analytics purposes. This anonymous identifier helps us with advertising and user analytics. You can reset your mobile Advertising ID or opt-out of targeted ads through the settings on your device.

Compliance & Cooperation with Regulators:

We regularly review this Privacy Policy to ensure compliance with regulations in India. We adhere to legal frameworks related to data protection and transfer.

Consent:

By using our website, you consent to our Privacy Policy. Your use of the website indicates acceptance of this Privacy Policy.

Grievances:

For any complaints or inquiries, please contact us at info@flexservicepro.com. We will address and resolve all inquiries promptly. We work with regulatory authorities to resolve complaints regarding data transfer that we cannot address directly.

Modification of the Policy:

We reserve the right to modify this Privacy Policy at our discretion. Significant changes will be communicated to clients, including through email notifications where applicable. It is your responsibility to review the Policy regularly.

Usage of Cookies/Cookies Policy:

Cookies are small files transferred to your computer's hard drive through your web browser with your consent. They help us understand and save your preferences, track advertisements, and compile aggregate data about site interactions. We use cookies to improve site experiences and tools. You can manage cookies through your browser settings.